Mobile Solutions

Our iOS & Android apps keep care teams connected anywhere. Check order status, approve PAs, manage refills — all with HIPAA-compliant security.

Hospice impact overview

Mobile access for the work that happens off-shift and off-site

Hospice medication work doesn’t wait for a workstation. It happens in homes, facilities, and after hours, when the cost of a slow handoff is real. Mobile Solutions brings core PBM workflows to native iOS and Android so field teams can complete tasks in the moment, not queue them for later.

Key Outcomes

Executives get consistent execution in the field through standardized mobile workflows that reduce variability across teams and sites.
Clinical leaders get full task-based workflows on mobile, including orders, refills, PAs, and access to patient and medication history at the point of care.
Finance leaders get cleaner operational signal from timely task completion.

Strategic Impact

Keep medication decisions moving wherever care happens. Core pharmacy order workflows stay available in the field, so clinicians can resolve issues without bouncing back to the office.

For hospice executive leaders

Predictable field performance, fewer operational surprises

Field variability shows up as calls, delays, and uneven service levels across teams and sites. Mobile Solutions standardizes the way medication issues are handled in the field, so resolution doesn’t depend on who’s on call or who happens to be near a computer.

Key Outcomes

Standardized mobile workflows across teams: Create consistent execution in the field, reducing “same patient scenario, different result” variability.
Higher first-visit resolution (when core workflows are mobile): When clinicians can complete key steps on site, more issues get resolved without a second trip or a handoff back to the office.
Lower after-hours escalation volume: Fewer avoidable calls and fewer “we’ll handle it when we’re back” loops that turn into after-hours work.

Executive Strategic Impact

Do the work in the moment. Mobile workflows let clinicians complete key pharmacy tasks in the field, not later.

For hospice clinical leaders

Guidance and confidence, wherever care is happening

The risk isn’t that clinicians don’t know what to do. It’s that the information and guardrails aren’t always available at the bedside, especially after hours. Mobile Solutions keeps the workflow intact in the field so teams can make fast decisions without losing safety and consistency.

Key Outcomes

Patient profile + current medication visibility: Review the patient’s meds and context in the moment, reducing duplicate work and clarification calls.
E-prescribing and order updates tied to the patient record: Submit or adjust medication orders from the field and keep the chart current as work gets done.
Timely signals for PA requirements and fulfillment status: Alerts and status updates help clinicians anticipate delays and coordinate next steps without playing phone tag with the pharmacy.

Clinical Strategic Impact

Clinicians can complete medication work at the bedside rather than fragmenting it across calls, notes, and later follow-ups. That reduces delays, cuts duplicate documentation, and supports more consistent decision-making without pulling clinicians away from the patient.

For hospice financial leaders

Fewer after-hours costs, less rework, cleaner signal

Mobile value isn’t “an app.” It’s earlier resolution and fewer corrective cycles. When key steps happen in the field with complete information, you reduce avoidable escalations, overtime, and the downstream rework that blurs forecasting.

Key Outcomes

Less overtime driven by end-of-day documentation and late order entry
Fewer repeat visits and calls triggered by unresolved medication questions
A more predictable balance between billable patient time and non-billable admin work

Financial Strategic Impact

Mobile tools will not change your reimbursement rules, but they can reduce the waste around them. By letting clinicians close more medication work at the bedside, you trim the spillover into evenings and weekends, where overtime and soft costs accumulate fastest. That gives finance a clearer lever on one of the harder-to-measure drivers of labor spend.

FAQ

Common Questions

Complex workflows shouldn’t require guesswork. We’re committed to explaining how our solutions work—and why they matter—in terms that help leaders make decisions with confidence. When you need clarity, we’re here, no friction and no fluff.

Administrators can instantly revoke access. No patient information is stored permanently on devices, and all access is logged.

Most users are productive after a brief orientation session. The mobile interface is designed to be straightforward and follows the same workflows they use on desktop.

Yes. Synchronization keeps information current so team members see the latest updates.

Access to the mobile app is authenticated, sessions time out when inactive, and administrators can revoke access if a device is lost or a user leaves the organization. All transmissions are encrypted in transit, and data is protected at rest.

Our native app supports recent iOS and Android versions. The progressive web app works on any modern browser, giving flexibility for device choice.

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