Features

Platform Security

Platform Features

Security

We design security controls around PHI protection and operational reliability. That includes access controls, encryption, monitoring, and continuity practices, backed by documentation your teams can use during diligence and internal review.

Hospice impact overview

Hospice teams don’t need security theater

They need a platform that protects PHI in the background, holds up to vendor diligence, and stays steady in everyday use, without slowing admissions, orders, and coordination work.

The goal is simple: protect patient data and protect operations.

Key Outcomes

Diligence-ready security posture: clear controls and documentation your IT team can review quickly and your compliance team can defend with specifics.
Security that supports daily work: protections designed to fit how hospice teams actually work, so people stay in the system instead of working around it.
Reliable access to critical workflows: an approach that helps keep medication workflows available when your teams need them.

Strategic Impact

This page outlines the security practices built into the platform: access control, encryption, monitoring, third-party risk management, and business continuity. The goal is simple: protect patient data and protect operations.

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For hospice executive leaders

Be able to answer board or partner security questions with evidence, not reassurance

Executives get measured on preparedness: what controls exist, how risk is governed, and how confidently the organization can answer security questions during contracting and partner reviews.

Key Outcomes

Governed access at scale: role-based access and centralized administration aligned to your org structure‍
Faster diligence and contracting: security documentation and standard controls to support HIPAA-aligned reviews, with additional materials available based on partner requirements
Reduced enterprise risk exposure: monitoring, alerting, and audit trails support timely detection and investigation when needed

Executive Strategic Impact

Wise gives you a defined security posture you can explain in plain language: how access is controlled, how data is protected, and how activity is recorded. That turns security conversations with boards, partners, and internal teams into a walkthrough of known practices instead of a scramble to assemble answers.

For hospice clinical leaders

Protect PHI without slowing care delivery or adding steps teams will work around

Clinical teams need security that protects PHI without adding friction at the worst moments. When admissions are moving fast, coverage is thin after hours, and medication changes are urgent, the “secure” option has to be the easy option, or teams will route around it.

Key Outcomes

Right access, right time: Role-based access and least-privilege permissions reduce unnecessary exposure and discourage account sharing.‍
Built-in PHI protection: encryption in transit and at rest helps protect data even when workflows involve multiple systems
‍Safer integrations: validated integrations and testing practices reduce data flow surprises during implementation and upgrades

Clinical Strategic Impact

Access is provisioned by role and governed centrally, so clinicians can move quickly while PHI stays limited to the people who need it.

For hospice financial leaders

Keep security from getting in the way of revenue and relationships.

Finance expects security to be built into the platform, not sold as something extra. The real concern is whether it supports growth without creating friction with partners, payors, and internal reviewers. When a vendor’s security posture is clear and aligned with healthcare expectations, it’s easier to move contracts forward and stay confident the platform won’t become a quiet source of risk.

Key Outcomes

Meets the baseline buyers expect: documented controls around access, data protection, and recovery that match what payors, facilities, and health systems look for in a technology partner.
Less friction in security reviews: standard answers to common security questions help keep legal, IT, and compliance reviews from slowing deals or renewals.
Confidence the platform won’t create avoidable risk: a structured approach to security that reduces the chance of last-minute objections from partners or internal teams.

Financial Strategic Impact

Security will not create new revenue on its own, but weak security can put revenue at risk. Wise is designed so security stays part of the platform you’ve chosen, not a reason for partners to hesitate or for internal reviewers to question the decision later.

FAQ

Common Questions

Complex workflows shouldn’t require guesswork. We’re committed to explaining how our solutions work—and why they matter—in terms that help leaders make decisions with confidence. When you need clarity, we’re here, no friction and no fluff.

We operate with reliability targets designed to support everyday clinical work.

Integrations are validated in a secure environment before deployment. Data exchanges are encrypted in transit, and API access follows least-privilege principles with audit logging. This helps keep PHI protected across connection points.

All PHI is encrypted using 256-bit AES at rest and TLS 1.2+ in transit. Access is controlled through role-based permissions. Teams only see the data required for their role, which reduces both operational risk and unnecessary exposure.

We review critical vendors as part of our security and risk management process. Documentation is available for diligence.

We maintain backups and recovery practices with defined objectives. Details are available as part of security diligence.

We use monitoring and alerting to detect suspicious activity, supported by documented response procedures and notification practices.

Platform Spotlight