Features

Clinical Resources & Support

Platform Features

Clinical Resources & Support

Hospice clinicians don’t need more PDFs. They need a hospice-trained pharmacist they can reach any time, as often as needed, to talk through real cases. Wise provides round-the-clock access to our clinical pharmacy team plus curated resources, so nurses and prescribers aren’t left working through complex medication decisions on their own.

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Hospice impact overview

Clinical support that actually picks up the phone

Guidelines are everywhere. What’s missing is a way to apply them in the middle of a visit, after hours, or when a patient’s status changes faster than the schedule.

Hospice nurses and prescribers face the same patterns every week:

Symptom changes that raise medication questions
Complex conversions and combinations that feel risky to do alone
Facility or family expectations that don’t match what’s clinically reasonable

Our Clinical Resources & Support program gives your care team a standing option: call a hospice-trained pharmacist any time, talk through the situation, and leave with a clearer plan. There’s no meter running and no limit on how often they can call.

Key Outcomes

24/7 access to hospice-trained pharmacists: a real person to call for medication questions, any time, without worrying about “using support too much".
Less time searching for answers: fewer scavenger hunts through PDFs and old notes when clinicians need to make a decision.
More confidence in complex situations: a trusted clinical resource to sanity-check conversions, combinations, and options when stakes feel high.

Strategic Impact

Wise Clinical Resources & Support turns your pharmacy partner into an extension of your clinical team. Instead of hoping someone “knows who to call,” every nurse and prescriber has a clear, always-available resource for medication questions, backed by hospice-specific experience and practical, real-world judgment.

For hospice executive leaders

Extend your clinical bench without building an in-house pharmacy team

Executives are responsible for the quality and consistency of care, even when staffing is tight and experience is uneven across sites. Building an internal pharmacy team to cover every branch, every shift, and every weekend is rarely realistic.

Wise gives you another option: shared access to a hospice-trained clinical pharmacy team that’s available around the clock, so every nurse and prescriber has somewhere reliable to turn when cases get complicated.

Key Outcomes

Consistent access across locations: every branch and team can reach the same hospice-trained pharmacists, not just the sites with a local expert.
Support that holds up through turnover: When experienced clinicians leave or new sites open, your teams still have the same clinical pharmacy resource on call.
A credible partner in external conversations: you can describe your access to hospice pharmacist support to boards, partners, and facilities in concrete terms.

Executive Strategic Impact

Wise Clinical Resources & Support helps you stabilize one of the hardest parts of hospice operations to staff: ready access to medication expertise. You get a consistent, named resource you can point to when people ask how your organization supports clinicians in complex medication decisions.

For hospice clinical leaders

Give nurses and prescribers a real person to call for medication questions, day or night

Clinical leaders live in the gap between written policies and the messy reality of symptoms, comorbidities, and family expectations. When teams don’t have a clear place to bring medication questions, those questions turn into repeated calls, delayed decisions, and after-hours escalations that wear people down.

Wise Clinical Resources & Support gives nurses and prescribers a simple rule: if you’re not sure, call. Our hospice-trained pharmacists will walk through the situation with them and help them think through options.

Key Outcomes

A single, trusted number for medication questions: nurses and prescribers know exactly where to go when they need to talk through a case.
Less stress around complex cases: clinicians don’t have to carry conversions, high-risk combinations, or unusual scenarios alone.
More consistent application of your standards: pharmacists can help teams interpret your existing protocols and preferences, so decisions line up more often with how you intend to practice.

Clinical Strategic Impact

When the question is “what do we do right now?” your teams have a pharmacist they can reach instead of improvising or waiting on a callback. Over time, that support takes pressure off informal “go-to” experts, reduces the emotional load on after-hours staff, and makes it easier for clinical leaders to keep practice aligned with their standards.

For hospice financial leaders

Turn clinical consistency into more predictable medication spend.

Finance doesn’t control prescribing, but it does feel the impact of uncertainty: repeat visits for the same issue, late-night escalations, and time spent revisiting decisions that never felt solid in the first place.

Our clinical team doesn’t turn pharmacists into gatekeepers. It gives clinicians a place to think through reasonable options, so more decisions are made once and carried through instead of revisited under pressure.

Key Outcomes

Fewer repeated touches for the same problem: clearer decisions the first time can reduce follow-up calls and visits driven mainly by unresolved questions.
Less after-hours chaos around medication questions: teams have a standing resource for tough decisions at night and on weekends, so fewer situations spill into emergency mode.
A more stable foundation for medication work: consistent access to pharmacist support helps keep medication practice less dependent on individual comfort levels and more on shared understanding.

Financial Strategic Impact

Wise doesn’t change how you bill for care, but it does give your clinicians steadier support when decisions get complex. That consistency reduces the ripple effects that come from uneven confidence or interpretation across teams. Over time, you get a more predictable clinical operating environment, which makes planning and oversight easier for finance and leadership.

FAQ

Common Questions

Complex workflows shouldn’t require guesswork. We’re committed to explaining how our solutions work—and why they matter—in terms that help leaders make decisions with confidence. When you need clarity, we’re here, no friction and no fluff.

Wise pharmacists do not replace your medical directors or internal policies. They work within the framework you set, using hospice references and your preferences as guideposts. When questions come up, they help clinicians interpret options in that context, so decisions are more consistent with how your organization already intends to practice.

If you choose, you can also use call patterns and common questions to inform future education, protocol clarifications, or areas where additional internal guidance may help.

Our pharmacists are hospice-trained and work from established hospice standards and references. When your teams call, they get support that is consistent with common hospice practices and your own policies. That helps reduce variation in how clinicians interpret those expectations, but you remain in control of your protocols and final decisions.

Nurses and prescribers gain a dependable clinical pharmacy resource they can use any time a medication decision feels uncertain: dose changes, conversions, symptom changes, interactions, and what to prioritize when goals of care shift.

Instead of hunting through multiple resources or calling around to find “someone who might know,” they can call a hospice-trained pharmacist directly. For clinical leaders, that means fewer escalations that stem from people not knowing where to take a question, and more insight into the types of issues their teams are encountering.

No. Clinical Resources & Support is not designed as a cost-first or utilization management program. Its purpose is to give your clinicians access to hospice-trained pharmacists who can help them think through clinically appropriate options when they have questions.

When teams have that support, they may be more likely to choose options that align with your existing formulary and policies, but your clinicians remain responsible for clinical decisions.

Your organization receives access details for our clinical pharmacy team, including a phone number your nurses and prescribers can call at any time. When they call, they reach a hospice-trained pharmacist who will ask about the situation, review relevant information, and talk through possible approaches.

There is no set limit on how often your teams can call or what hours they can use the service. The intent is simple: whenever a medication decision feels complex or uncertain, they should feel comfortable picking up the phone.

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