Wise Hospice Options Partners with BUZZ to Strengthen Real-Time Communication and Support for Hospice Teams

Edmond, Oklahoma — October 29th, 2025 — Wise Hospice Options, a family-owned pharmacy benefit manager (PBM) and DME technology partner dedicated exclusively to hospices, has partnered with Buzz by Skyscape, a leading AI-enabled, real-time HIPAA-secure communication and collaboration platform provider trusted by post-acute healthcare organizations and professionals across the country.

This partnership is designed to make everyday work easier for hospice teams by simplifying and optimizing how clinicians, staff, families, PBMs, and DME organizations communicate. Instead of juggling multiple apps, providers now have one HIPAA-compliant hub where they can engage in secure one-to-one and group messaging, exchange files, conduct voice or video conversations, coordinate with families and hospice partners in real time, and access evidence-based clinical information on demand. Wise is also using Buzz for its own PBM and DME coordination, ensuring a consistent communication experience both inside the company and across the hospices it serves.

Why It Matters for Hospice Teams:

Hospice work is demanding. Every moment counts, and even small delays can affect patients and families. Traditional tools like email and phone often slow response times for referrals, medications, billing, and care workflows. Real-time communication helps reduce care and medication management response times, increasing patient and family satisfaction, reducing re-hospitalizations, and lowering costs.

A Shared Goal

The biggest impact of this partnership is moving hospice teams into real-time communication within one centralized hub. By replacing fragmented workflows and outdated systems, the goal is to cut confusion and give providers a clearer, more direct way to stay connected — so they can spend more time caring for patients and supporting families.

Results in Similar Care Settings

Buzz has already demonstrated measurable results in hospice and post-acute environments, including:

• Faster response times that helped reduce hospital readmissions
• Higher satisfaction among patients and families, improving Medicare STARS ratings
• Efficiency gains allowing teams to care for more patients without added strain

Voices from Leadership

“Wise Hospice Options is dedicated to removing complexity so hospices can stay focused on what matters most — patient care,” said Brett Faubion , MHA, COO of Wise Hospice Options. “By bringing in Buzz | Skyscape, our partners can coordinate securely and quickly without abandoning the systems they already use. That means fewer delays, clearer communication, and better support for families.”

“Buzz is committed to making care communication a speedway, not a bottleneck,” added Devin Paullin , Chief Growth Officer at Buzz | Skyscape. “We’re excited to partner with Wise, who brings a wealth of hospice optimization experience. Together, we can help hospice teams nationwide stay connected and responsive, giving more time for patient care.”

About Wise Hospice Options Founded in 2003, Wise Hospice Options is a family-owned, financially independent PBM and DME technology partner dedicated exclusively to hospice providers. The company supports more than 15 EMR integrations and offers e-prescribing, cost transparency, compliance automation, and expert clinical and financial guidance — all designed to simplify hospice operations. https://wiseop.com/

About Buzz | Skyscape Buzz® (by Skyscape) helps post-acute and hospice organizations reduce the time, frustration, and cost of delivering care by transforming and optimizing communication. Buzz provides an AI-enabled, real-time, HIPAA-compliant communication and collaboration platform that connects the entire care ecosystem — clinicians, staff, partners, patients, and families. Buzz is a proven, affordable strategy to increase retention, revenue, and reimbursement, while decreasing workload through its AI-driven clinical knowledge and productivity tools. https://buzz.skyscape.com

Media Contact:

Wise Hospice Options: John Hilterman jhilterman@wiseop.com https://wiseop.com/

Buzz | Skyscape: Kristin Snowdon-Smith kristin@skyscape.com https://buzz.skyscape.com

‍